Update From Our CEO

Hi Everyone,

I hope you are all keeping safe and looking after yourselves.

My main message today is to our Supported Employees and their families, to update you in regard to the COVID19 virus, decisions made by Delando and what financial opportunities there may be for you.

As stated last month, we decided that Delando, as an essential service and an essential provider of supported employment that we would continue to operate all aspects of our service provision.

One key reason for the continuation of service, particularly for our supported employees, was to provide consistency and emotional support to people who continued to come to work.

Supported employees and their families had to make a choice about whether they attended work; however, if we closed all our services, then the choice to attend work, would have been removed.

It is respected and accepted that some people have made a choice to self-quarantine. I understand that for all of us at this time, we have had to make unexpected and difficult decisions.

As directed by the Federal Government, supported employees who are self-quarantining can access any Annual or Personal (sick) leave owing to them.

Additionally, if they have long service leave this can also be accessed. If you have any questions you can contact the Delando office.

Where possible, we have sought to make weekly contact with people to check in on them, letting them know that they are part of the Delando community; this contact has been positively received and welcomed by many.

These are difficult times and like many family members, service providers have to make decisions on what they will do and how they will do it. Our decision was to continue to provide a service.

We have been maintaining our social distance, thoroughly washing our hands, and ensuring that we abide by all of the standards set by our governments; consequently, all staff members, supported employees and participants have remained safe and healthy.

In light of my decision to continue providing service, I wish to thank the wonderful Delando staff members who continue to provide service; thank you for your good-will, respectful interactions and your dedication, it is greatly appreciated.

Financial Support for Supported Employees

The provision of information to both our supported employees and staff members has put us on a steep learning curve, and while, something like the Jobkeeper Scheme is a great initiative by the Government, the concrete details were slow to be released and then we have to interpret how it works prior to implementing it.

From the information that I have received on today, it appears that specific supported employees, who have been available for work could be eligible for the Jobkeeper Scheme.

For the supported employees who have chosen to self-quarantine and have been unavailable for work, I am unsure if this will apply to you.

On this matter I will need to seek further advice and I will send more information out next week.

There are some questions on how the Jobkeeper payment might impact on a person’s Disability Support Pension, so once we have processed the information and we can provide you with clear and factual information, we will do so.

In terms of other  financial assistance, the Australian Government Social Services Departments states:

If you are currently receiving the Disability Support Pension (DSP), Age Pension or Carer Payment, you are eligible for the Economic Support Payment of $750, which was paid to you between 31 March 2020 and 17 April 2020. You will receive a second payment of $750 from 13 July 2020 if you continue to meet the eligibility requirements.

You do not need to apply for this payment, it will be automatically paid to you.

My continued thanks for your support during these challenging times.

Please stay safe and take care of yourselves and others.


Shelly Sabey


Coronavirus Update (COVID-19)

These are unusual times and I understand for some people quite stressful.

As a disability provider, Delando will continue to operate and provide our usual service.  This will continue unless otherwise advised by the Federal or NSW Government.

In keeping with the advice from the government the New Focus Day Program, will be open as usual; however, we will be making a few adjustments to our service provision.

This will mean that we will:

  • Have more in-house activities, such a music and dance and art and craft
  • External activities will be more focussed on outdoor activities

Additionally, we will be seeking to do activities in smaller groups and have our morning tea and lunch in two groups, thus increasing the space between people.

We have implemented no touching, and everyone is doing really well; there is a lot of waving and smiling happening at Delando at the moment.  We have increased our cleaning regime and encouraging everyone to wash their hands much more often. This is working 😊

We will continue to attend the movies and go swimming, unless we are otherwise advised by government; if you, or your family member, or guardian only want to do in-house activities, please let us know and we will abide by your instructions.

Our weekend activities will at this stage continue; however, we have decided to do the activities in smaller groups.  So, for example if six people were going to an event, we would have two groups of three; this means we can create space in cars etc.

We will also continue to provide support to people living the community; we know that social isolation could create challenges for people, so we want to ensure you that we will continue to support you and/or your family member.

Supported Employment is also business as usual. Our supported employees have received a memo today; this outlines that we are continuing to work and if that changes, we will seek to deploy people to other areas and/or provide some short-term financial support.

We have developed a spread sheet that outlines how we will be communicating with everyone, as  monitoring anyone who might vulnerable during this time.

Our accommodation service continues as usual.

In regards, to the NRL State of Origin match in Adelaide we are unsure of what will happen.  So, for those who have purchased tickets through Delando, just hang onto your invoice and if you have paid and the match is cancelled, you will be fully reimbursed.  We will let you know once we know. Thank you for your patience.

If you have any questions or you would like to discuss anything with me, please feel free to contact me.  If I am unavailable, Karen Stevenson, our finance and administration manager can also assist you.

To ensure your confidence that we, at Delando are upholding our obligations, we are adhering to the following instructions:

Safework NSW describes the coronavirus symptoms as follows:

  • The most common symptoms of coronavirus (COVID-19) are a new, continuous cough, runny nose, shortness of breath or a high temperature.
  • For most people, coronavirus (COVID-19) will be a mild infection.

If you have any of these symptoms you are instructed to:

  • to stay at home if you are sick – even if the symptoms are mild, and
  • that any unwell workers with compatible symptoms to those of COVID-19 be sent home immediately, and advised to:
    • Call their General Practitioner
    • Call healthdirect on 1800 022 222 or
    • Visit their local Emergency Department
  • Contact Delando immediately

If you are sick and you have not informed us of the symptoms of your illness, we will make direct contact with you to ask you about the nature of your illness. Normally we would not make this enquiry; however, the advice from the Federal Government is that, to ensure the safety of all, we do need to make enquiries, so we can maintain a virus free workplace.

And for everyone – please remember to:

  • Clean your hands with soap and water for 20 seconds or use an alcohol-based hand rub/sanitiser.
  • Cover your nose and mouth with a tissue when coughing and sneezing or use your elbow, not your hands
  • Avoid close contact with people unwell with cold or flu-like symptoms and stay home if you have these symptoms.
  • Avoid touching your face and avoid shaking hands with others.
  • Try to maintain a distance of 1.5 metres from others as much as possible and avoid crowded places.

For your peace of mind, please know that if we were informed of anyone associated with Delando diagnosed with the virus, we would follow the NSW Health Departments advice.

Thanks everyone, I know that you are trying to do your best and it is appreciated.

Shelly Sabey


Bushfire Fundraiser Sausage Sizzle

Delando are holding a Bushfire Fundraiser Sausage Sizzle! 

Please join us for a sausage sizzle to help raise money for WIRES which helps the wildlife that has been affected by the fires.

Everyone is welcome – family, friends, and even if you don’t attend Delando you are welcome to come!

We will be selling raffle tickets on the day with some great prizes up for grabs!

When: Thursday 20th February at 11.30am – 1pm.

Cost: $5. Includes a sausage sandwich and a can of drink.

Please RSVP to Delando by Monday 17th of February.

Contact us on 4968 1969.


Learn Life Skills: Positive Pathways For Life Course

Picture of young woman and make up skillsAre you looking to learn new skills?

Delando is working with Central Coast Community College in offering new and exciting learning opportunities.

The workshop is designed for you to have fun whilst you learn some great skills to use in everyday life.

The accredited units included in this course are:

  • Communicate in the workplace
  • Prepare and present sandwiches
  • Use hygienic practices for food safety

The non-accredited units are:

  • Food literacy
  • Nail care and nail health
  • Look and feel your best

The course will run every Wednesday for 8 weeks from 9.30am – 2.30pm.

If you have an NDIS package and you would like to gain some handy skills, contact the team at Delando today.

The full course details are available here. 

A message from the Chairman’s desk | July 2018

A reminder that our Annual General Meeting is in August in the Delando Building.

It starts at 6.30 pm on Thursday 16th. Delando has a proud history as a community run charity supported by the families of our clients. You will soon receive paperwork about this meeting and a nomination form for board members. Please give this some thought. To be part of a charity board is an honor and should be a pleasure. The board is there to support our staff in the wonderful work they do.

For nearly 70 years good people have assisted Delando in this capacity, so please give it some thought.

Lawrence Caelli
0412 447 830

Building Renovations Update…

The final stage of the electrical works will be completed Friday 29 June during the afternoon. There will be minor disruptions in the centre during this period. For those accessing the Day Programs, look out for a note home detailing this…

The Air Conditioning system is currently under review by a specialist contractor. Once quotes received Delando will proceed with new air conditioning in the Day Program room and the office…

When the above works are completed, the broader renovation will commence including the kitchen and bathroom upgrades. These projects will be completed by Staff and supported Delando workers where possible…

A message from the Chairman’s desk | June 2018

Well doesn’t time fly, the winter solstice is here and we are approaching the end of the financial year.

I am pleased to report that Delando is in a very secure financial situation, for which the Board wishes to thank Deb, Craig and the staff.

On a different note. Delando will hold its Annual General Meeting on the 16th August 2018, at Delando premises. This is the time where all members meet to discuss the future and direction of Delando, and of course elect the Board for the following year. Could I ask you to think about joining the board, for it is out of love and care for our family members that makes us the best!

If you have any questions of the board, if you have any questions about becoming a board member please feel free to call me Lawrence Caelli on 0412 447 830.

Changes are happening – watch this space …

The long awaited rejuvenation of the Delando building has begun! The office has had a facelift and major works will be completed by the end of the year – such as:

  • Ducted Air Conditioning System
  • Updated Bathroom and Kitchen facilities

…just to name a few.

We have some paintings up in our reception area that our Delando artist, Helen Ryan produced. Check it all out next time your in the area. Call in anytime…

A message from the Chairman’s desk

The Delando Board has always had an important role in the operation of this wonderful community.

The board currently consist of;

  • Sally Brock, who has been on the board previously and has a sister as a client.
  • Lawrence Caelli, who has been on the board for several years and has a sister as a client.
  • Anissa Thomas, who works in the disability field.

The board is very proud of the Delando staff and clients, we are the best because we have the best!!

Collectively we engage with 110 workers and many supported clients.

On behalf of the board, I would like to thank them for the good work that they do that keeps us in the forefront in the world of disability.  Thankyou.

I am pleased to state that Delando is in a good position financially: to the point that renovations are being carried out to the building in Waratah.  These include the refurbishment of the large main office, the inclusion of a larger disability toilet, the preparation for installation of air conditioning and the start of new male and female amenities and yes all within budget!!

Could I take this opportunity to thank the present Delando Board, and also the previous board for their contribution.

Lawrence Caelli